Production Time, Shipping & Documents
As many of our items are custom made we ship all our parcels within 15-30 days since the order has been placed. Once your order is completed we have 48 hours to move it into production and calculate all its parameters. Within this period our team will contact you by mail or phone to clarify all the information needed for the export documents. We will also give you lead time and shipping offers (if needed) and send proforma Invoice.
All the goods have EU origin and will be suplied form our facility address:
City Glass Studio Ltd.
1 Kukush str., Inkoms Bld.
1345 Sofia, Bulgaria
Buers are responsible for all the taxes and duties customs may imply. Bellow we give a list of countries and duties they charge at customs for our goods. Please, do not take this as an official information. This is only for your orientation:
UAE - 5%
USA - up to 800$ - informal and duty free, up to 2500$ - duty free with official customs clearance documents.
EU - duty and VAT free